Ms Dynamics Crm Training Microsoft Dynamics Crm Online CourseFree Ad ₹ N/A

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MS DYNAMICS CRM TRAINING | Microsoft Dynamics CRM Online Course


MS DYNAMICS CRM TRAINING at Global Online Trainings for boith CRM 
functional and technical by the expert trainers with the unique 
materials and server.


Microsoft dynamics CRM Training Course Introduction:

MS dynamics CRM Training is designed to help you to increase the business
 out comes across sales, marketing and customer services, you can deploy 
it in the cloud or on-premises and you can integrate it to your existing 
systems like (Finance, logistics and ERP) to improve information sharing.
 So that the employees can access the system by verity of ways while 
from web directly inside outlook on verity of devices including windows 
Tablet, smart phones and ipads.  MS Dynamics CRM Training is incredible 
easy to use, thanks to the newly defined user interface. Microsoft 
Dynamics CRM is a customer relationship management software package 
developed by Microsoft, that allows companies of all sizes to track, 
manage and report on customer interactions.



MS Dynamics CRM Training Pre-requisites:

.NET Developers,
Basics of any programming knowledge.
Basic knowledge on CRM and Microsoft windows.
Benefits of Microsoft Dynamics CRM:

Familiar interface
Integration with other Microsoft products
All round customer database
Flexible platform
Countless CRM partners and Apps
Scalable
Security of data
Flexible deployment and licensing
Always available
Proven success and large community support
Available in 41 languages
Affordable price.


MICROSOFT DYNAMICS CRM TRAINING COURSE CONTENT    

INTRODUCTION TO MICROSOFT DYNAMICS CRM
History of Microsoft Dynamics CRM 
Editions in Microsoft Dynamics CRM 
Deployment types & Licensing Options 
Comparison with other CRM’s in the Market 
XRM Framework 
Out of Box Features 
SALES MODULE
Lead Management 
Opportunity Management 
Product Management 
Quotes, Orders and Invoices 
Goal Management 
MARKETING MODULE
Marketing Lists 
Campaigns 
Sales Literature 
Quick Campaigns 
SERVICE MODULE
Services 
Service Calendar 
Case Management 
Knowledge Base 
Contracts 
ACTIVITY FEEDS
WORKING WITH DASH BOARDS
WORKING WITH REPORTS
PROCESS DRIVEN UI
ACCESSING CRM FROM OUTLOOK
INTRODUCTION TO SOCIAL LISTENING
ADMINISTRATION, SETTINGS CONFIGURATION
ADMINISTRATION & SECURITY
Creating and managing Business Units, Users and Teams 
Privileges, Access Levels and Security Roles 
Positions & Hierarchies 
Creating and managing Security Roles 
Auto Numbering, Languages 
System Settings 
Auditing 
SETTINGS & CONFIGURATION
BUSINESS MANAGEMENT
Sites, Sales Territories, Facilities and Resource Groups 
Working with Multi Currency 
System Queues and Custom Queues 
Services and Business Closures 
Fiscal Year Settings 
Subjects 
Connections 
DATA MANAGEMENT
Duplication Detection Settings, Rules and Jobs 
Bulk Record Deletion 
Data Maps and Imports 
PRODUCT CATALOG
Understanding the Product Catalog 
Unit Groups 
Adding Products 
Creating Price Lists 
Creating Discount Lists